Refund policy

Polymer clay is very durable and tough to break but I understand that accidents do happen so if for some reason you break your earrings please contact me via email. I will review on a case by case basis. If your earrings break within 3 days of receiving your package I will do my very best to remake them for you but return shipping is the buyers responsibility.

If the order is damaged upon arrival, please send a photo of the damaged item along with the order number to the following email: cobb.creative@outlook.com. I will contact you to resolve as soon as possible.